{"id":8665,"date":"2023-06-08T08:30:16","date_gmt":"2023-06-08T06:30:16","guid":{"rendered":"https:\/\/hartog.eu\/?page_id=8665"},"modified":"2025-10-24T09:37:41","modified_gmt":"2025-10-24T07:37:41","slug":"commande","status":"publish","type":"page","link":"https:\/\/hartog.eu\/fr\/commande\/","title":{"rendered":"Commande"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\r\n<p class=\"wp-block-paragraph\">Vous trouverez ci-dessous les questions les plus fr\u00e9quemment pos\u00e9es concernant les \u00ab commandes \u00bb.<\/p>\r\n<p>Vous trouverez d&rsquo;autres questions fr\u00e9quemment pos\u00e9es sous :<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/payer\/\">Payer<\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/livraison\/\">Livraison<\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/retourner\/\">Retours<\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/hartog-family-farms\/\">Professionnel<\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/algemene-voorwaarden-2\/\">Conditions g\u00e9n\u00e9rales<\/a><\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/hartog.eu\/fr\/declaration-de-confidentialite\/\">D\u00e9claration de confidentialit\u00e9<\/a><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>O\u00f9 puis-je passer commande<\/strong><strong>\u202f?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Les commandes peuvent \u00eatre pass\u00e9es via la boutique en ligne de Hartog. Cliquez sur \u00ab\u202fSe connecter\u202f\u00bb en haut \u00e0 droite pour cr\u00e9er un compte, ou directement sur l\u2019ic\u00f4ne du panier. Une fois inscrit(e), vous pouvez acc\u00e9der directement \u00e0 la boutique via l\u2019ic\u00f4ne blanche du panier et passer votre commande.<br \/>La boutique en ligne est accessible aux particuliers, aux acheteurs en gros et aux revendeurs.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Puis-je venir chercher ma commande ?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Le retrait de grandes commandes effectu\u00e9es via la boutique en ligne n\u2019est pas possible. Vous souhaitez commander une palette ou plus en tant qu\u2019acheteur professionnel (par ex. \u00e9curie) ou revendeur ? Contactez-nous. Retrait chez un revendeur ? Veuillez alors commander directement aupr\u00e8s de celui-ci.<br \/>Des questions concernant un retrait ? Appelez-nous au +31 (0)229 58 12 32<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Livraison \u00e0 une autre adresse possible ?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Oui ! Lors du paiement, vous pouvez indiquer une adresse de livraison diff\u00e9rente. Votre commande sera alors livr\u00e9e \u00e0 l\u2019adresse souhait\u00e9e.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Puis-je modifier ou annuler ma commande ?<\/strong><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">(lun\u2013ven 8h\u201317h) ou par e-mail :<br \/>&#8211; Consommateurs : <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a><br \/>&#8211; Revendeurs \/ Acheteurs professionnels : <a href=\"mailto:sales@hartog.eu\">sales@hartog.eu<\/a><br \/>Si la commande a d\u00e9j\u00e0 \u00e9t\u00e9 trait\u00e9e, aucune modification ou annulation ne sera possible.<br \/>Les frais d\u2019un nouvel envoi en cas d\u2019adresse erron\u00e9e ou autre sont \u00e0 la charge du client.<\/p>\r\n<h3><strong>Codes de r\u00e9duction Hartog<\/strong><\/h3>\r\n\r\n\r\n\r\n<ul>\r\n<li>Souvent li\u00e9s \u00e0 une adresse e-mail sp\u00e9cifique<\/li>\r\n<li>Non cumulables avec d\u2019autres adresses ou promotions<\/li>\r\n<li>Conditions de validit\u00e9, dur\u00e9e et restrictions indiqu\u00e9es dans l\u2019offre concern\u00e9e<\/li>\r\n<li>Valables uniquement dans la boutique en ligne de Hartog<\/li>\r\n<li>Aucun remboursement en esp\u00e8ces ni \u00e9change possible<\/li>\r\n<li>Utilisables une seule fois, aucun remplacement en cas de perte ou suppression<\/li>\r\n<li>Tout usage abusif (hacking, spam, etc.) est interdit<\/li>\r\n<\/ul>\r\n<h3><strong>Que se passe-t-il en cas de paiement tardif ?<\/strong><\/h3>\r\n<p>En cas de non-paiement dans les d\u00e9lais, la commande sera annul\u00e9e et les produits remis en vente.<\/p>\r\n<h3><strong>Livraisons partielles possibles ?<\/strong><\/h3>\r\n<p>Oui, s\u2019il y a plusieurs articles, des livraisons partielles sont possibles. Vous recevrez alors plusieurs codes Track &amp; Trace.<\/p>\r\n<h3><strong>Des questions ?<\/strong><\/h3>\r\n<p>T\u00e9l : +31 (0)229 58 12 32 (lun\u2013ven 8h\u201317h)<br \/>E-mail : <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a><\/p>\r\n<!-- \/wp:post-content --><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Vous trouverez ci-dessous les questions les plus fr\u00e9quemment pos\u00e9es concernant les \u00ab commandes \u00bb. Vous trouverez d&rsquo;autres questions fr\u00e9quemment pos\u00e9es sous : O\u00f9 puis-je passer commande\u202f? Les commandes peuvent \u00eatre pass\u00e9es via la boutique en ligne de Hartog. Cliquez sur \u00ab\u202fSe connecter\u202f\u00bb en haut \u00e0 droite pour cr\u00e9er un compte, ou directement sur l\u2019ic\u00f4ne du [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8665","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Commande - Hartog Lucerne<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hartog.eu\/fr\/commande\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commande - Hartog Lucerne\" \/>\n<meta property=\"og:description\" content=\"Vous trouverez ci-dessous les questions les plus fr\u00e9quemment pos\u00e9es concernant les \u00ab commandes \u00bb. 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