{"id":8654,"date":"2023-06-08T08:34:18","date_gmt":"2023-06-08T06:34:18","guid":{"rendered":"https:\/\/hartog.eu\/?page_id=8654"},"modified":"2025-10-24T09:45:50","modified_gmt":"2025-10-24T07:45:50","slug":"retourner","status":"publish","type":"page","link":"https:\/\/hartog.eu\/fr\/retourner\/","title":{"rendered":"Retourner"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8654\" class=\"elementor elementor-8654 elementor-7046\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b623f70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b623f70\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71737fea\" data-id=\"71737fea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ebdeaba elementor-widget elementor-widget-text-editor\" data-id=\"7ebdeaba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ci-dessous, vous trouverez les questions les plus fr\u00e9quemment pos\u00e9es concernant les retours.<\/p><p>Les autres questions fr\u00e9quemment pos\u00e9es se trouvent ci-dessous :<\/p><ul><li><a href=\"https:\/\/hartog.eu\/fr\/commande\/\">Commande<\/a><\/li><li><a href=\"https:\/\/hartog.eu\/fr\/payer\/\">Payer<\/a><\/li><li><a href=\"https:\/\/hartog.eu\/fr\/livraison\/\">Livraison<\/a><\/li><li><a href=\"https:\/\/hartog.eu\/fr\/hartog-family-farms\/\">Professionnel<\/a><\/li><li><a href=\"https:\/\/hartog.eu\/fr\/algemene-voorwaarden-2\/\">Conditions g\u00e9n\u00e9rales<\/a><\/li><li><a href=\"https:\/\/hartog.eu\/fr\/declaration-de-confidentialite\/\">D\u00e9claration de confidentialit\u00e9<\/a><\/li><\/ul><h2><strong>Droit de r\u00e9tractation<\/strong><\/h2><p>Vous avez le droit de vous r\u00e9tracter du contrat sans donner de motif dans un d\u00e9lai de 14 jours.<br \/>Le d\u00e9lai commence \u00e0 courir \u00e0 partir du jour o\u00f9 vous \u2013 ou un tiers d\u00e9sign\u00e9 par vous \u2013 avez pris possession de la marchandise.<\/p><h3><strong>\u00c0 notifier \u00e0 :<\/strong><\/h3><p>Grasdrogerij Hartog B.V., Mijnsherenweg 7, 1658 CA Lambertschaag<br \/>E-mail : <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a><br \/>T\u00e9l : +31 (0)229 58 12 32<\/p><p>Vous pouvez utiliser le formulaire type de r\u00e9tractation, mais cela n\u2019est pas obligatoire.<\/p><p><strong>Cons\u00e9quences de la r\u00e9tractation<\/strong><\/p><ul><li>Remboursement de tous les paiements effectu\u00e9s, \u00e0 l\u2019exception des frais de livraison<\/li><li>Les frais de retour sont \u00e0 votre charge<\/li><li>Remboursement dans les 14 jours suivant la notification de la r\u00e9tractation<\/li><li>Remboursement via le m\u00eame moyen de paiement utilis\u00e9<\/li><li>Le remboursement peut \u00eatre diff\u00e9r\u00e9 jusqu\u2019\u00e0 r\u00e9ception du produit retourn\u00e9 ou preuve de son renvoi<\/li><li>Le produit doit \u00eatre retourn\u00e9 dans les 14 jours suivant la notification de r\u00e9tractation<\/li><li>Les retours sans notification pr\u00e9alable peuvent ne pas \u00eatre trait\u00e9s<\/li><li>Vous \u00eates responsable d\u2019une \u00e9ventuelle d\u00e9pr\u00e9ciation du produit en cas d\u2019usage inad\u00e9quat<\/li><\/ul><p><strong>Formulaire type de r\u00e9tractation<\/strong><\/p><p>(\u00c0 remplir et renvoyer uniquement en cas de r\u00e9tractation)<\/p><ul><li>\u00c0 : Grasdrogerij Hartog B.V., Mijnsherenweg 7, 1658 CA, <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a><\/li><li>Je vous notifie par la pr\u00e9sente ma r\u00e9tractation du contrat portant sur la vente des produits\/prestations suivants : (\u2026)<\/li><li>Command\u00e9 le (\u2026) \/ Re\u00e7u le (\u2026)<\/li><li>Nom du (des) consommateur(s)<\/li><li>Adresse<\/li><li>Signature (uniquement en cas de formulaire papier)<\/li><li>Date<br \/>(*) Rayer la mention inutile<\/li><\/ul><h2><strong>Questions fr\u00e9quentes sur le retour<\/strong><\/h2><p><strong>D\u00e9lai de retour ?<br \/><\/strong>14 jours apr\u00e8s r\u00e9ception \u2013 non utilis\u00e9, non endommag\u00e9, dans l\u2019emballage d\u2019origine.<\/p><p><strong>Comment retourner ?<\/strong><br \/>Dans les 14 jours \u2013 veuillez nous contacter au pr\u00e9alable :<\/p><ul><li>T\u00e9l : +31 (0)229 58 12 32 (lun\u2013ven 8h\u201317h)<\/li><li>E-mail : <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a><\/li><\/ul><p>\u00a0<\/p><p><strong>Retour possible chez les points de vente ?<\/strong><br \/>Uniquement chez Hartog \u00e0 Lambertschaag, <strong>pas<\/strong> aupr\u00e8s des autres points de vente (sauf si achat effectu\u00e9 sur place).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Ci-dessous, vous trouverez les questions les plus fr\u00e9quemment pos\u00e9es concernant les retours. Les autres questions fr\u00e9quemment pos\u00e9es se trouvent ci-dessous : Commande Payer Livraison Professionnel Conditions g\u00e9n\u00e9rales D\u00e9claration de confidentialit\u00e9 Droit de r\u00e9tractation Vous avez le droit de vous r\u00e9tracter du contrat sans donner de motif dans un d\u00e9lai de 14 jours.Le d\u00e9lai commence \u00e0 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8654","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retourner - Hartog Lucerne<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hartog.eu\/fr\/retourner\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retourner - Hartog Lucerne\" \/>\n<meta property=\"og:description\" content=\"Ci-dessous, vous trouverez les questions les plus fr\u00e9quemment pos\u00e9es concernant les retours. Les autres questions fr\u00e9quemment pos\u00e9es se trouvent ci-dessous : Commande Payer Livraison Professionnel Conditions g\u00e9n\u00e9rales D\u00e9claration de confidentialit\u00e9 Droit de r\u00e9tractation Vous avez le droit de vous r\u00e9tracter du contrat sans donner de motif dans un d\u00e9lai de 14 jours.Le d\u00e9lai commence \u00e0 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hartog.eu\/fr\/retourner\/\" \/>\n<meta property=\"og:site_name\" content=\"Hartog Lucerne\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-24T07:45:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hartog.eu\\\/fr\\\/retourner\\\/\",\"url\":\"https:\\\/\\\/hartog.eu\\\/fr\\\/retourner\\\/\",\"name\":\"Retourner - Hartog Lucerne\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#website\"},\"datePublished\":\"2023-06-08T06:34:18+00:00\",\"dateModified\":\"2025-10-24T07:45:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hartog.eu\\\/fr\\\/retourner\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hartog.eu\\\/fr\\\/retourner\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hartog.eu\\\/fr\\\/retourner\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hartog.eu\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retourner\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#website\",\"url\":\"https:\\\/\\\/www.hartog.eu\\\/\",\"name\":\"Grasdrogerij Hartog B.V.\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.hartog.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#organization\",\"name\":\"Grasdrogerij Hartog B.V.\",\"url\":\"https:\\\/\\\/www.hartog.eu\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/hartog.eu\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Hartog_logo_green.png\",\"contentUrl\":\"https:\\\/\\\/hartog.eu\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Hartog_logo_green.png\",\"width\":2394,\"height\":608,\"caption\":\"Grasdrogerij Hartog B.V.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hartog.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retourner - Hartog Lucerne","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hartog.eu\/fr\/retourner\/","og_locale":"fr_FR","og_type":"article","og_title":"Retourner - Hartog Lucerne","og_description":"Ci-dessous, vous trouverez les questions les plus fr\u00e9quemment pos\u00e9es concernant les retours. Les autres questions fr\u00e9quemment pos\u00e9es se trouvent ci-dessous : Commande Payer Livraison Professionnel Conditions g\u00e9n\u00e9rales D\u00e9claration de confidentialit\u00e9 Droit de r\u00e9tractation Vous avez le droit de vous r\u00e9tracter du contrat sans donner de motif dans un d\u00e9lai de 14 jours.Le d\u00e9lai commence \u00e0 [&hellip;]","og_url":"https:\/\/hartog.eu\/fr\/retourner\/","og_site_name":"Hartog Lucerne","article_modified_time":"2025-10-24T07:45:50+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hartog.eu\/fr\/retourner\/","url":"https:\/\/hartog.eu\/fr\/retourner\/","name":"Retourner - Hartog Lucerne","isPartOf":{"@id":"https:\/\/www.hartog.eu\/#website"},"datePublished":"2023-06-08T06:34:18+00:00","dateModified":"2025-10-24T07:45:50+00:00","breadcrumb":{"@id":"https:\/\/hartog.eu\/fr\/retourner\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hartog.eu\/fr\/retourner\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hartog.eu\/fr\/retourner\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hartog.eu\/"},{"@type":"ListItem","position":2,"name":"Retourner"}]},{"@type":"WebSite","@id":"https:\/\/www.hartog.eu\/#website","url":"https:\/\/www.hartog.eu\/","name":"Grasdrogerij Hartog B.V.","description":"","publisher":{"@id":"https:\/\/www.hartog.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hartog.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.hartog.eu\/#organization","name":"Grasdrogerij Hartog B.V.","url":"https:\/\/www.hartog.eu\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.hartog.eu\/#\/schema\/logo\/image\/","url":"https:\/\/hartog.eu\/wp-content\/uploads\/2023\/02\/Hartog_logo_green.png","contentUrl":"https:\/\/hartog.eu\/wp-content\/uploads\/2023\/02\/Hartog_logo_green.png","width":2394,"height":608,"caption":"Grasdrogerij Hartog B.V."},"image":{"@id":"https:\/\/www.hartog.eu\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/pages\/8654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/comments?post=8654"}],"version-history":[{"count":6,"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/pages\/8654\/revisions"}],"predecessor-version":[{"id":26683,"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/pages\/8654\/revisions\/26683"}],"wp:attachment":[{"href":"https:\/\/hartog.eu\/fr\/wp-json\/wp\/v2\/media?parent=8654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}