{"id":7362,"date":"2023-06-08T08:34:18","date_gmt":"2023-06-08T06:34:18","guid":{"rendered":"https:\/\/hartog.eu\/?page_id=7362"},"modified":"2023-07-18T15:05:39","modified_gmt":"2023-07-18T15:05:39","slug":"returns","status":"publish","type":"page","link":"https:\/\/hartog.eu\/en\/returns\/","title":{"rendered":"Returns\/right to cancel"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7362\" class=\"elementor elementor-7362 elementor-7046\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26d42cb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26d42cb1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7169c16e\" data-id=\"7169c16e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3604e0e5 elementor-widget elementor-widget-text-editor\" data-id=\"3604e0e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>Below you will find the most frequently asked questions regarding &#8220;returns\/right to cancel&#8221;.<\/p>\n<p><\/p>\n<p><\/p>\n<p>Other frequently asked questions can be found under:<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Ordering<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Payment<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Delivery<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Business<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Terms &amp; Conditions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#\">Privacy Policy<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<h2 style=\"font-weight: 400;\"><b><strong>Right to cancel<\/strong><\/b><\/h2>\n<p style=\"font-weight: 400;\">You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.<\/p>\n<p style=\"font-weight: 400;\">To exercise the right to cancel, you must inform us (Grasdrogerij Hartog B.V. Mijnsherenweg 7, 1658CA, Netherlands, info@hartog.eu, Phone: +31 (0)229 58 1232) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.<\/p>\n<p style=\"font-weight: 400;\">To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.<\/p>\n<h3 style=\"font-weight: 400;\"><b><strong>Effects of cancellation<\/strong><\/b><\/h3>\n<p style=\"font-weight: 400;\">If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n<p style=\"font-weight: 400;\">You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.<\/p>\n<table style=\"font-weight: 400;\" width=\"100%\">\n<tbody>\n<tr>\n<td>\n<p style=\"font-weight: 400;\"><em>(If you want to cancel the contract, please fill out the form below and send it back to us.)<\/em><\/p>\n<p style=\"font-weight: 400;\">\u2014 To Grasdrogerij Hartog B.V. Mijnsherenweg 7, 1658CA, info@hartog.eu<\/p>\n<p style=\"font-weight: 400;\">\u2014 I \/ We(*) hereby give notice that I \/We(*) cancel my\/our (*) contract of sale of the following goods (*)\/for the supply of the following service(*)<\/p>\n<p style=\"font-weight: 400;\">\u2014 Ordered on (*) \/ received on (*)<\/p>\n<p style=\"font-weight: 400;\">\u2014 Name of consumer(s)<\/p>\n<p style=\"font-weight: 400;\">\u2014 Address of consumer(s)<\/p>\n<p style=\"font-weight: 400;\">\u2014 Signature of consumer(s) (only if this for is notified on paper)<\/p>\n<p style=\"font-weight: 400;\">\u2014 Date<br \/><br \/>(*) Delete as appropriate<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 class=\"wp-block-heading\">What is your return period?<\/h2>\n<p><\/p>\n<p><\/p>\n<p>You can return your product if it is not to your satisfaction or if you have received the wrong product. Returns can be made within 14 days of receiving the order, provided that the product is undamaged and in its original packaging.<\/p>\n<p><\/p>\n<p><\/p>\n<h2 class=\"wp-block-heading\">How can I exchange\/return my product?<\/h2>\n<p><\/p>\n<p><\/p>\n<p>If you have received a product that is not to your satisfaction, you can return it. Returns can be made within 14 days of receiving the order. The product must be undamaged and returned in its original packaging.<\/p>\n<p>When you want to return a product, it is important to <a href=\"#\">contact<\/a> Hartog so that we can personally coordinate how the product will be returned.<\/p>\n<p><\/p>\n<p><\/p>\n<p>You can contact us in the following ways:<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Call +31 (0) 229 58 12 32 (Mon-Fri from 8:00 am to 5:00 pm, Sat from 9:00 am to 1:00 pm)<\/li>\n<li>Send an email to <a href=\"mailto:info@hartog.eu\">info@hartog.eu<\/a>, or use the <a href=\"#contact\">contact form<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<h2 class=\"wp-block-heading\">Can I also return the product to one of your retail locations?<\/h2>\n<p><\/p>\n<p><\/p>\n<p>If you want to return an order in person, you can only do so at Hartog itself (Lambertschaag). Unfortunately, it is not possible to return your product at one of our retail locations.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Below you will find the most frequently asked questions regarding &#8220;returns\/right to cancel&#8221;. Other frequently asked questions can be found under: Ordering Payment Delivery Business Terms &amp; Conditions Privacy Policy Right to cancel You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7362","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns\/right to cancel - Hartog lucerne<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hartog.eu\/returns\/?lang=en\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns\/right to cancel - Hartog lucerne\" \/>\n<meta property=\"og:description\" content=\"Below you will find the most frequently asked questions regarding &#8220;returns\/right to cancel&#8221;. 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